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Frequently Asked Questions

East Kenwick Outside School Hours Care

Have a question? Please get in touch with our friendly team, but in the meantime here’s our most common questions and answers!

What's involved in before school care?
  • Breakfast is served from 6.30am, starting the day with a nutritious breakfast.
  • Children enjoy a relaxed setting to help prepare for the school day.
  • Children can choose from a variety of indoor and outdoor activities tailored to their interests.
  • Children are served fruit platters and a delicious treat to energise them for afternoon activities.
  • Children are offered support with homework and projects from qualified staff.
  • Children can participate in a range of activities designed to nurture physical, educational, and emotional well-being.

What’s involved in Holiday Care / Vacation Care?

Our Vacation Care program is one of the most in-demand services in the area, offering exceptional holiday experiences without any additional excursion fees.

Families enjoy outstanding value while children benefit from a carefully curated program of premium excursions and engaging in-house activities.

Our excursions are thoughtfully selected to deliver variety, quality, and excitement—ranging from visits to Perth Zoo, hands-on cooking classes, jungle gyms, adventure playgrounds, water sports, and professional sports centres with qualified coaches. These experiences are complemented by an equally impressive in-house program, including animal farms, mini-beasts and wildlife encounters, go-karts, games days, sports days, bouncy castles, water slides, and much more.

Every school holiday is designed to be active, enriching, and memorable, ensuring children remain engaged, inspired, and having fun from start to finish.

East Kenwick OSHC knows parents are busy ,so we have tried to make the process as easy as possible.

All you need to do is complete an enrolment form online.

Before you register, we recommend organising the following information. If you have everything on hand, it should take about 5-10 minutes to complete our enrolment form.

  • Child’s Centrelink Customer Reference Number (CRN)
  • Child’s Immunisation Certificate
  • Parent details and contact numbers
  • Contact details for authorised people to pick up/drop off

Automated direct debits from a nominated bank account or credit/debit card are required to be set-up at the time of enrolment.

Fees are payable in advance for every session that a child is enrolled at the Service.
Fees are charged for full sessions only (regardless of the actual attendance hours any day)

 

Child Care Subsidy (CCS) FAQ

Child care subsidy calculator

Use this calculator for an estimate of your CCS rebate

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Apply for the CCS

Apply for CCS and start a claim. Please note that making a claim can take up to 30 minutes.

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What is the Child Care Subsidy (CCS)?

The Child Care Subsidy (CCS) is the primary government assistance in Australia designed to aid families in covering childcare expenses. The subsidy amount you receive depends on your family circumstances and income, which can cover up to 90% of childcare costs.

Outside school hours care (OSHC) is a great way to enrich your child’s wellbeing.
With CCS, even more families can access quality programs such as our Rise then Shine morning program, Stay and Play after school program, and our Holiday HQ school holiday programs as a more affordable rate.
If your family earns under $533,280 per annum, you are eligible for the Child Care Subsidy:
Families earning $83,280 or less will get a CCS rate of 90%.
Families earning over $83,280 get a CCS rate that decreases by 1% for each $5,000 of family income. This rate reaches 0% for families earning $533,280 or more.
Use our resources and discover more about the benefits of the CCS and how you can apply.

CCS is paid directly to East Kenwick OSHC so families only pay the difference between the subsidy and fee charged. This ensures there are no additional out of pocket fees. You will need to complete an assessment for CCS before each child starts attending care.

A CWA is an ongoing agreement between an Early Childhood Education Centre (ECEC) service provider and a Parent/Guardian to provide care in return for fees. A CWA is required to access CCS funding. You can view the status of your CWA via your myGov account.

 A ‘Pending’ status requires you to log on to your myGov account and complete your assessment. Once you have completed your assessment, CCS will be backdated to start of your CCS enrolment.

You will be charged full fees unless this is completed.

There are a few reasons a family might be charged full fees:

Yes. You must complete your myGov assessment to access CCS entitlements. If you have an incomplete assessment please ensure that you:

  • Link your Centrelink account with your myGov account
  • Provide the correct Customer Registration Number (CRN) & date of birth for both you and your child
  • Ensure the correct parent/guardian is the account holder

If eligble, we may be able to backdate your subsidy for up to 28 days. 

changes will be applied and shown on your statement of entitlement.

If your first or final booking is an absence and a session is not attended for a consecutive 14 weeks after that final absent booking, this is classed as a cessation of care. This means that any previously paid Child Care Subsidy for the absent sessions will be retracted and charged to you.

Please refer to the Services Australia website for more information about cessation of care.